CountyCat Mobile App

Wonderful app but requires some UX improvements. Being able to pay fines in app would also be nice.

Read the reviews and wasn’t sure. Took a risk. It works just fine for me. Scanned my card to login. Super simple. Can search and request holds. All I need 🥰

Ok, so sometimes it takes me a while to find what I’m looking for but this app basically puts the library at my fingertips. I can check on my account, renew a book, put others on hold and more. The app links to all sorts of resources including Hoopla and Libby while offering magazines and newspapers for online reading. Sure, there are glitches and need for improvement but the total package is AMAZING!

Doesn’t show reading history. Takes a very long time to populate the loan list. Whoever is creating/maintaining this app is doing a terrible job. Please fix ASAP!!

So simple to search for books, put them on hold and see your account. Haven’t tried the media piece of the app, but it is super easy for the basic searching and acct mgmt.

Every update is worse than the last. Not sure why they invested resources in creating this new, “improved” app but it was a waste. Stupid things like shutting off music when opening the app (why??) to important things like being able to search the catalog or easily access a listing of what items you have checked out. Nothing works. The only decent thing about it is the ability to scan your library card barcode from the app, but it’s 2022 so that should be a given anyway.

App is updated and works great now - love the new look and feel!

I get an error msg saying “ Unable to connect to server. Please make sure you have a network connection and then try again” Try again

Extremely poor update for a perfectly working app. It freezes, forgets my login, and does not work well otherwise. Why?

Works only 50% of the time. I hope the update the week of July 18, 2022 will fix the issues.