CPK Rewards

Luis was amazing he was fast and very pleasant. Thank You Luis!

I ordered the avocado egg rolls, not good and the Sedona soup not the same, it was watery and they put some corn not the same taste. I don’t expect them to be in business much longer!

The app doesn't work. It says "oops no location near you." But there is one 9 miles away from me. When it does work, the screen goes blank. It needs to be fix.

Password reset doesn’t work

Just what the title says: App not permitting adding a credit card bc last name is too short. Please fix because I do not plan on changing my last name any time soon. My husband and I are still happily married.

I have had issues with this app for months now. The app default to a location that is not my preferred location. It will not allow me to say my favorite location. Even doing a search for the closest location, it still takes me to a location further away. I have had to cancel several orders, and reorder because of this.

difficulty logging in to reset my password multiple times still can’t log in

Absolute garbage app that has caused me headaches. I visited a local restaurant and tried to pay through the app. It threw up an error message saying my bill was locked and asked me to see my server. Paid my server with the physical card. Despite this and the error shown the app had charged me too so ended up double paying. Now I’m running around in circles trying to find anybody at CPK who is able to help me. Avoid this garbage app at all costs.

The app is very clunky and slow. We used it to do the mobile pay which is promoted all over the store and when we did, our card was charged but it said the check wouldn’t close. After waiting 20 minutes for the manager to think of a solution, they ran our card again and promised a refund. Ultimately we were charged twice and had to have our credit card company get involved. Would never recommend using the app to check out because the frontline staff can’t handle any problems and there is no support.

Every time I try to login on this app, it tells me there’s an other error. And I know I have my username and password correct because I can login to my profile on the CPK website but not with the app. So fix it.