Crestron Go

When I upload project from VT Pro-e to iPhone or to IPad there is Toolbox error: the device could not be identified. Please rollback version 1.0.24 for upload accessible.

Horrible App. Can’t imagine putting in the money for a Crestron System just for the app to be this horrendous.

I don’t know how they got this past the Apple Store review, but this is fraudulent behavior from the developer. They copied the app, renamed it by adding “go” at end of the name and require you to repay the $99 to access your system. Further, as others have stated, many months in it still does not support the latest iOS release. something needs to be done by Apple here to protect users.

Whatever Crestron fixed in latest app release is now broken again in iOS 16.4.1. App hangs and then crashed when you leave app and come back to it. Do better Crestron!

iOS 16 was released to the public 6 months ago. It was in beta for 6 months before that. Crestron has still not updated this app for compatibility with iOS 16. If you accidentally rotate your phone or tablet vertically while inside the app, you’re done. Must Force-close the app, re-launch, re-load programming, etc. If you exit the app to respond to a notification, phone call, or anything else - when you re-enter this app the screen is black and it’s unusable. Must force-close it, re-launch, and repeat. I’ve used full Crestron automation in multiple homes for over a decade. From a company like Crestron I would expect app testing and updates to occur during the BETA phase of new iOS releases so that on day #1 of the public iOS release things are ready to rock with little to no disruption to the tens of thousands of households and businesses using it. In this case not only was the update not completed during beta, but now we’re 6 months post public release and it’s still barely useable. Not a good sign for Crestron. It’s making me re-think my loyalty to their home solutions, which used to be cutting edge.

after a recent iOS update the app became unusable. it immediately freezes for me upon opening. i need to force-close it and reopen every time i want to use it. my free apps are getting updates 10x more often than this $99 crap

The older app was having issues so I was told to buy this one. This app barely works at all. It seems to always crash if you rotate your device.

Yeah, I mean this is just fraud. It’s inexcusable that Apple allows this. Renamed the app and now you have to repurchase the $99 in-app purchase to get the app to work with your system. Want it on your other device or a family members device? $99, $99, etc. Each time. And when they rename it again in a few years… all over agin. This is not to mention that the app itself is very buggy still on the new iOS months later…

This app needs an update STAT!!! It locks up mid task, every time I use it and I have to power down and restart my phone 5 times a day just to use it all. Problem became more frequent after updating my iPhone to iOS 16.

As many other reviews have stated, this app barely works on iOS 16 - it hangs and crashes constantly, and you’re lucky you might be able to do one thing before it hangs and you have to restart it. Also, if you buy a new device and transfer your apps to it, you have to pay ($99) again. Doesn’t this violate Apple’s terms of service? If this app was free or cheap, I wouldn’t complain, but for $99 I expect it to work