CU of NJ

Customer service is horrible unless you reach one of the males who actually go out of their way to research what you are saying and then understand the issue or question. Please hire more males or people who want to actually help you research and u deters d the issue you have. Also you need more credit unions locally where customers can actually conveniently go in and conduct business. Most of the local ones DO NOT do business with CUNJ.

Nobody does it better than you

I love the app it’s very convenient!

Less than one week in and I am OUT! Paper trail pages and pages. Never pick up and never get back if they do. Terrible site Worse antiquated app I have ever seen.

Works good, which is great.

Trying to deposit a check for two weeks now how is it taking this long to fix something so important

To deposit a mobile check, you are required to write “for mobile deposit” on the check. Except now there’s something wrong with the app’s camera integration and when you go to take a photo of the check, you just get a blurry screen that tells you to rotate the camera. So it’s impossible to actually make the deposit - and now that you’ve written “for mobile deposit” the check is ruined.

Why won’t the camera focus when trying to deposit a check?

Please fix the most recent version. It does not allow to deposit a check. After entering the amount , the app asks to change a position of the phone but does not recognize any movement. The screen remains blurry and the only solution is to shut down the app manually. This feature used to work.

Starting about two weeks ago, I would begin to do a mobile deposit, and when I went to use the camera to take a picture, all I had was a blurry screen and instructions to rotate my screen. Rotating did not change anything, and the only thing to do was to shut down the entire app. I would’ve thought a fix would’ve been made by now, but there’s not even easy way to report a problem. Aside from submitting a negative review. So consider the issue reported!