Cuyahoga County Public Library

I like the updated version, but I can’t add upcoming events to my calendar in advance of registration the way I used to. Since so many events are full within minutes of registration opening, I have to make a calendar event to remind me to register as soon as it opens. Please bring back that capability on the new app.

Can’t cancel or freeze holds. It keeps giving me errors. Also, when an item is on hold, you can’t see your position in the hold (unlike on the website).

I love the new style of this app, but when I’m listening to the audiobooks, they constantly crash. I can’t listen to a book when I don’t have Wi-Fi either like the old app. Please update it again. Bring back the older version for audio.

This app is terrific. I love it and have been using it the past couple of years. I gave it 3 stars because it was recently updated this past week and unfortunately it keeps crashing and freezing, making it frustrating to use. Please fix it. I would love to give it 5 stars.

For being an app for a library, it’s terrible. I use it constantly to order and renew books; however, it freezes very often. I am constantly deleting the app and reinstalling it so I can use it again. I wish someone could up their tech game on this app.

I’ve had this app for a while now and it’s long been a bit hiccupy but I can usually browse, check out a book, and get reading without too much fuss. Unfortunately though, at the moment it’s totally unusable for me. Shortly after it launches it throws an error that reads “Sierra Request Error: cURL error (400) - Unknown error” and I cannot do anything in it.

I am so grateful for the award winning library we have. It’s amazing. That’s why it’s so disappointing to have an inconsistent app. Use the website for reliable service. I hope one day the app is as stellar as the library.

For some reason, the app can run only over a WiFi connection. Using only mobile data seems to prevent most of the content from loading at all, with no error message. (iPhone 8, iOS 15.1, AT&T Mobile)

Love that o have access to placing holds on my phone - very convenient app. Wish Lorain county had the same technological advancements

I want the ability to be able to sort my check outs by due date or date checked out. It only sorts them by item type. I don’t care about that & it is not helpful.