Credit balance
They should include a feature in the Hafilat card that displays the amount deducted pertrip and the remaining credit balance on the card. The waiting period for online top up to be reflected is 2 hours which is too long. People use online option because not all bus stop has recharge machine, so i suggest online top up should be instant so that people can do it on the go. This would make the app more useful and user-friendly.