Davis Vision Member App

I was really surprised when I downloaded the app. The app opened and then I remembered that this is the company that can’t do forms right on their website or do customer service right. So really what I’m trying to say is I was surprised my expectations were met. This is a reallllly bad app from a realllllly bad company.

Constant login errors. No ability to add your ID card to Apple Wallet. Almost useless.

Needs Face ID and Apple Wallet support!

Poorly designed app. Doesn’t work. No customer support.

In true Davis Vision fashion, this app is pretty darn useless. I can’t access the explanation of benefits here or on their website. This is unfortunately what happens when healthcare in America is monetized. It becomes not about Healthcare at all but about profit. Healthcare is just a product to them like a pair of shoes or a tube of lipstick, sad and pathetic for our country!

Works as if no one monitors or updates it. Possibly the worst user experience you’ll ever have on an app. Nothing remotely positive about it.

And Davis still doesn’t seem concerned with fixing it.

App is not optimized for use. Can’t submit claims. Claims submitted online won’t show on app. The app is there literally only to remind you your vision insurance is with Davis Vision. that’s about it

Had to resort to getting this app in hopes of getting through this “company”. A complete waste of time. It’s like a retarted monkey made it

Terrible, avoid this insurance if possible, this app and company are terrible. I can’t even change my password if needed and when I do change it, it tells me it’s wrong and when I hit forget password it just gives me the old one which surprise surprise STILL doesn’t work. Come November when open enrollment comes around I’ll be switching.