Dayton Daily News

First, when using the “paper” interface and I inadvertently touch the screen it brings up a poor excuse for the page. I have a browser — if I want to read the paper in that manner I’d choose to. The team should allow the user to opt-out of this “feature”. Second, when a customer, who pays real money, chooses to select the “paper” mode every time he opens the app and leaves it in that mode when he exits the app, shouldn’t have to select it each time he opens the app. Remember the state. Third, I would like the local content to be front and center. I know how to subscribe to the NYT, I don’t need their content in the local paper. I know how to access AP news, I don’t need it in my local paper, especially when it’s placed haphazardly throughout. I realize we’re a small town but it’d be great to see all the non locally-sourced news at the back of the paper. The paper is The DAYTON Daily News. Show me news pertinent to the greater Dayton area.

Went to read the paper online this morning and the app will not allow the paper to be read. Fix this!

How can a local newspaper use out of state customer support that has not heard that comic the pages are from the day before and claim I was the first to call? Really? They have no idea what to do and booted it to the next department. I am positive that anyone who pays the subscription fees can read. The day is in issue 02/08/23 using 02/07/23. Oh well. I also wish they could learn to tell both sides of the story instead of their editorial journalism that lacks unbiased and actual reporting. Why keep it, the obituaries.

It used to be a reliable app that I used daily to read our local newspaper. Not one aspect of the app functions anymore, and I have corresponded with DDN many times and uninstalled, reinstalled, jumped through hoops providing screen shots etc, everything they asked, and now, not only can I not read the newspaper, but all my settings, bookmarks, personalization is lost too. They don't seem very concerned either, suggesting that I should "just go online and read it at their website". I am a paid subscriber. What's more, the app used to work fine. It's been weeks since this began, and I am really bummed that I may have to cancel my subscription as the app was my only real option.

The DDN app used to work great. Now it’s terrible. Every time you scroll down through articles, it glitches and sends you back to the top. Not just once. Every time you scroll! It’s probably related to the ridiculous amount of ads inserted between stories. It gets so bad you won’t want to put up with it anymore.

I hated when the update started to have advertisements showing covering the bottom of the paper. No need for that if I am paying for the paper!

With the latest download the reading area is hard to read with the add space and the reading options. I find the latest download very frustrating!

it’s now July 2021 and another dreadful update just landed. Now, there’s no way to resize a page to fit. And crappy ads covering the bottom of the screen, even tho I already pay for a paper with its own ads on every page. How in the world can you manage to cheapen the user experience even more every goddam time you make an “update”?

After installing version 11.0, I can't log in. I get invalid email and invalid password errors. Changing my password did not help.

I did not think I would like an On-Line Newspaper but, because of its cheaper price, I subscribed to the DDN. Reading it for the last month I find it much more convenient, easier to read on my I-pad, and it is always with you assuming you carry a cell phone.