Dental 99

Tried this company out for a change. The clean was very quick and not thorough. I was told I needed 2 fillings. I didn’t believe it so I got a second opinion from my regular dentist who said no fillings were required.

I have been trying to reach out for a month regarding an issue from my last visit on 23/9. The dentist left calculus on my front tooth, and despite multiple attempts via email and chat, I have received no response. This is a breach of Australian consumer law. If I don't hear back by week's end, I will have to file complaints with ADA, AHPRA, and the Health Ombudsman. Please provide a direct contact for immediate resolution.

Never trust this application, especially international students should pay attention. Due to the problem I had, I made an appointment and cancelled the appointment a few days in advance, but they do not pay my money and they tell me that you have a loan inside, process it or your right to use your money will burn. In a multicultural country like Australia, students who do not speak English can easily fall into this trap.

Five stars professional services.

App works fine and I’ve had no issues when booking, navigating, and checking in at the actual dentist. Suggestion - would be great if aftercare notifications can be removed by user or collapsed by date so that it’s easy to scroll through.

Hard to get appointments

I had a filling done and now I can’t eat cold food or els i will hurt like so much and now I can’t eat food at all and the pain or so bad I wanna cry and they over numbed it and when it was in the process the pain was a 10 and when I put my hand up the saw but did nothing and I want to give it a 0 but that’s not possible so i give it a one and that appointment was last year and the pain is so bad it feel’s worst then a broken bone and not even a pain killer will stop it worst place ever

The update for this App is require but only works for IOS 14. I’ve got an old IPhone 6 so does not allow me update to the latest version. Dental99 should give other options such as using a computer to pay for the services. Now I cannot go to the dentist because I cannot use the latest version of the App. Very disappointed!

Very bad experience, I won’t use this app again!

This used to be amazing and quick and economical. Now the problem is that you can’t get a booking within 2-3 weeks. At least one month to get a booking. And now the customer server always says to keep checking and book once you found close date. I finally found the closer date so I cancelled the previous date to book the new one then bam! The slot just available was gone and the previous slot is gone as well. Happened to me couple of times. At least if I get the refund i could have shut up but no you don’t get refund but the credit. Now I have $400 stuck in this can’t get back money and cannot book quick. Because my tooth was in so much pain I have to go else where. Dental99 became awesome to awful.