Denver Zoo Mobile

Trying to use this to reserve tickets with a membership. Crashes immediately upon login every time. Hasn’t worked once. Love the zoo, but the app is useless.

The app keeps asking me to type my email & password every time I open it, no facial recognition or even remembering my email. Then I cannot save my membership to the Apple wallet, as I’ve tried several times throughout the last several months and any time I try the app collapses, leading me to click to open and have to do the whole log in process all over again. Finally, my tickets do not show up on the “my tickets” tab. Why have an app at all if it’s just to not work and bring unnecessary frustration? Much bette not to create that expectation of service, for customers who paid for really expensive memberships.

This has never been a great app, but the latest update has made a total mess of it. The map is an embarrassment. There used to be a way to search for an animal, find concessions, etc. Now it is just an image. I tried to renew my membership and it just crashes. I could say more but it’s not worth the effort. This app needs to be abandoned and a new one built from scratch.

Won’t accept pw to access account

Can’t give it more than 1-star because it never worked. Can’t log in (the login button doesn’t do anything), and the buttons at the bottom either don’t load or say error. Bummer cause it’s a great zoo but the app is worthless.

I saw mostly negative reviews upon the download of this app and I wanted to state that: 1. You can’t even FIND a snake now, much less a photo of one, so no one should be frightened by that sight anymore. (And for my son, who holds an affinity for them, we’ll figure it out lol) 2. The map is absolutely beautiful, appears to be very easy to read and use, etc. We are not in the park yet, but from my poking around it looks to be a very useful tool. 3. The animal page is very cool, and offers a bit of extra information about the animals. That’s nice. 4. Zero crashing, from all angles and pages. 5. Signed in and had no problems with access to my account or tickets, and no other applications were opened to enable my viewing of either of those things. *Minor, first world* complaints: 1. The animal page is a bit laggy/jumpy as you scroll down the page, especially if going too fast. This is likely due to the absolutely beautiful graphics needing just a couple extra minutes to render and do their thing. 2. I initially didn’t know what the star icon meant on the map, as there is no map legend explaining the icons. But, since the other icons are so apparently obvious, I can see why that would be. And I was able to deduce what the star meant by clicking on it in the map… it’s attractions. So, actually, also pretty self-explanatory! TLDR: Great job, developers! I can see that you’ve taken criticisms to heart and continued to make improvements for a well functioning app!

I do not know why Apple allows this app in the App Store. Going to the zoo maps locks up the app; nothing works at that point. Must close the app and restart it. Still locks up. I removed the app and installed latest version. Same problem. Absolutely worthless.

Love this zoo but the app is useless. The map is blurry and almost impossible to read or understand and the rest of the features are just as bad.

Works alright but still have to buy tickets via the website. The app just opens a pop up window to the site, not terribly helpful when I downloaded the app because the site was giving me issues.

The graphics used are great. Could look all around. Would be cool if they could link the animals with the map so you can see where an animal is in the park.