Deserve Mobile

When you select 1991 for your birth year, it shows 1992. Same for 1992, 1993, and 1994. I cannot sign in due to this issue.

Decent starter card but ruined by criminally high APR, no option to increase credit limit, lackluster customer support, and a terrible app update. Once I pay off my balance soon, I’m gone for good.

Deserve was my first credit card and my main credit card to date (4 years). I’ve never had any issues with customer service or being charged unnecessarily. I think the app update offers some cool aids in money tracking. But I really miss the credit score checker.

For the people that are saying the new update is horrible, I wouldn’t know since I haven’t even been able to get into my account. The birthday slider is messed up and wouldn’t allow me to input my birthday. There’s no app support. I guess I’m left paying my bill on the online webpage. There’s no notifications when there is money spent anymore. If you use this, use this for what it is, a starter credit card.

The new update is very confusing to use and it doesn’t tell you when your payment is due

I wish I never signed a contract with them. It was 8 years ago in college. Now I can’t even use the card correctly. The app is horrid I can’t navigate anymore since they “upgraded” it. The company doesn’t care about their users at all.

I’m being charged with the Interest even though I paid my bill in full. They’re literally charging interest on $0 bill. You guys updated the app in 2 years and that too with the worst update. I can’t even see if I have a scheduled payment or not and I paid the bill twice. Not so user friendly and worst.

I hate, hate, HATE the new design. It’s actually much more confusing and I can’t understand a thing. I hate it :(

Terrible company, scam of a card and bad customer service. Leadership must have no ethics because it shows in its employees. Founder of the company should go into a new business.

This app is trash even though I pay my amount in full every month it started to charge me interest literally on 0 dollars and it charge me interest twice in the same month on a 0 dollar. I called to close the account they said they closed it yet I m still able to log in and the new design is horrible everything is missing and it’s broken like nothing works