Dexcom Follow mmol/L DXCM1

24 /7 support is necessary for all users of this critical life device

My girlfriend got the sensor 3 weeks ago and ever since I downloaded the app but it open and give some error about the server and I can’t use. iPhone 12 iOS 16. If anybody know what to do I appreciate it.

App is ok but nothing more than that

Ever since the last update with the night and day mode, the data is not coming through on my phone even though my daughter is in range.

It says servers are down and cuts off the app immediately…

I keep pressing I consent but it won’t let me in! Says there is a server issue however this has been the same for 3 days!! Disappointing

App seem to close as soon as I go into it. Any recommendations please?

Although the dexcom device may be more accurate with readings itself, the functionality of the dexcom app is painfully basic. In the libre app you would be able to see a graph of the readings, be able to zoom In to areas on the graph to see individual readings at certain times when spikes/drops occurred to see specific readings at those times. But the main thing the libre app had that the dexcom app doesn’t, as well as a graph, you could also see a number log of every updated reading over a 24 hour period in list form incase you couldn’t read the graph. The absence of either of these features, only having a basic graph and a current exact reading, no previous readings of the past hour at least, makes it very hard to monitor or manage.

Seems a shame that the complications as mentioned on dexcom website are not available on iwatch. It would be ideal to see the actual levels displayed in the middle of the clock face especially as a parent of a young child whose blood glucose levels I need to follow carefully throughout the day relying on getting updates in my watch face. Where is this feature? Also agreed about the notifications and alarms on iwatch as previous review it’s not reliable enough, some times it just doesn’t notify me.

Same issue, I don’t receive alerts from my son’s Dexcom sensor/mobile. All seems set up correctly, all notifications on. It was working then for some reason stopped and for many months unable to resolve the issue, so now manually checking and also sleeping in same room overnight so I hear alerts from his Omnipod controller which isn’t ideal. Medtronic’s CareLink app’ for parents/carers was so much better, able to pick up insulin delivery also as well as graph readings. All in one place rather than having to use the Glooko app in addition to Follow. Love the Omnipod 5 and Dexcom 6 together, a further game changer, but please sort the app soon.