Dispatch Anywhere

Todd and his crew are great! Always responsive with results.

DA works perfectly in many ways. Hard to think about how it was done before. It makes the smart phone Smarter. Inventory list feature could display DA # and jump to that vehicle like a link button. Let us know when that feature is ready to test out gv

Perfect until new update now can’t use the app

So I work at a tow company where we use the dispatch anywhere on desktop and on mobile, both red and blue. It’s really a great app for the business. I’ve had a couple of problems out if it though on mobile, there’s a period where if I go out of app for a few seconds just to take pictures and upload them the app will crash and I will have to reopen the app and find the call # I was on the begin with. Then there is the other issue, before I was on iPhone I used android and no matter where I went on the app I was able to see who was on call and who did what call. But since I’ve been on iPhone I’ve only been able to see a few completed calls where it displays who did the call, but for the most part I won’t be able to see it. The only place that is consistent is the home area where it shows the active calls. But if I go into recently impounded or go into the calls themselves the name will not display. Those are the only reasons I’m not giving 5 stars. I love how good the tracking is on mobile, and the ability to keep track of what calls are what is pretty amazing. I don’t use it to its fullest being I’m not supposed to do certain things being my job doesn’t require me to, but with what I do use it definitely makes things easier than other apps I’ve used and it’s definitely better than having to go strictly by filing cabinet. Anyways I’d really appreciate it if you could fix those problems.

Not accepting calls properly with mortoclubs , atleast issues on monthly bases , might considering trying another app

App just got frozen, I can accept new jobs from providers

After using TowBook and and beacon’s “Dispatch Anywhere” I can safely say it’s easily worth $20 more a month because towbook will actually stop charging you if ask. Beacon software seems to be a predatory company that relies on the difficulty of cancellation to make their bills. Do not get involved with these scammers. I’ve been trying to cancel my service since January, they will tell you that someone form the “cancellation team” will contact you “today”. Just don’t. For $150/month I’ve found that my money is better spent with an online advertising/SEO company. Yet I can’t seem to cancel this companies charges without calling my bank and putting a stop payment order.

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Easy to use and always upgrading to make life easier. We have looked at different programs over the years, and we always stay with Dispatch Anywhere. The customer service is always quick to fix our problems and give tips on how to make using the program easier.

Can you please update the app it’s got so many bugs that make my job impossible to do. Like right now I keep logging into the app and then it immediately logs me out I can’t do my job if I can’t get to my calls