Drag: All-in-one workspace

Turn Gmail into a Team Workspace to manage customer support, sales CRM, recruiting and other workflows from your inbox. Built for Google Workspace users.
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- World’s top #20 collaboration products (by G2)
- Easiest set up (by G2)
- Best ROI (by G2)
- Fastest implementation (by G2)
- Momentum leader (by G2)
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Watch our demo: https://www.dragapp.com/watch-demo/
Browse Help Center: https://help.dragapp.com/en/
Speak to a Customer Champion: https://www.dragapp.com/demo/
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• Shared inbox
Drag turns Google Workspace and Gmail into an all-in-one workspace for teams. Share company emails such as support@ right inside Gmail
• Boards
Your team can use shared boards like they were their own – using them for anything from a simple Help Desk and CRM to a Marketing board
• Aliases
Reply or compose new emails as yourself, your team or as the shared inbox address such as sales@
• Assignment
Get work done faster by assigning emails and tasks to the best-placed team members. See, at a glance, who’s working on what
• @mentions
@mention your team to start a real-time chat with someone to close a conversation faster
• Team chat
A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team
• Shared drafts
Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending
• Shared labels
Share labels and organize your boards across your team
• Collision detection
Sometimes your team tries to do the same thing at once. Drag detects this and notifies users when they’re both on the same thing
• Email templates
Create templates, instead of having to write them from scratch over and over again. Access them fast from inside Gmail
• Email tracking
Know who’s viewing your emails and when. Think WhatsApp’s double-tick technology
• Email sequences
Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails
• Automations
Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team
• Custom fields
Add fields to what your company needs. Custom fields have all different field types that you may need to organize your cards
• Analytics
Understand what’s happening on boards. Get insights into how productive your team is
• Board views
Use pre-defined filters to find relevant information on each board faster - assigned to me, archived, unread, sent, drafts, snoozed
• Today view and ‘Assigned to me’ view
Visualize all tasks due today or assigned to you, across all boards, in just 1 click
• Tasks
Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox
• Email notes
Can’t remember some details? Add notes to any email so you always have information to hand
• Checklists
Most emails come with things to get done. Separate these out and add them as actionable tasks
• Due dates
Is there a deadline – something you need to get done by a date? Keep things on track with due dates
• Color coding
Get a better overview of your boards by color-coding them based on time zones, urgency or anything that works best for you
• Activity log
Get a full history of all actions on a board or on a specific card
• Sort & filter
Sort and filter boards so that you can focus on the things that matter most. By person, status, color, label, you pick how to filter boards
• Card links
Generate card and board links and use the URLs anywhere
• Drag to boards
Drag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster
• File upload
Share files with your team – upload all sorts of files to cards to close things faster
• Merge cards
Merge cards into collections to save time and energy. Group different emails and tasks into one single card to better manage your work
• Integrations
- Gmail
- Google Groups
- Google Calendar
- Zapier