DRT On Demand Transit

Right now the screen is frozen. Again. Have to call on the phone and wait sometimes up to half an hour on hold to get an agent. There is a huge demand for this service after they cancelled our buses. Why not get the technology right?!?

it won’t let me tap or choose anything like the screen is just frozen. half the time it won’t load and the old app was just 100% better

Can’t even get any rides for the last week, absolutely ridiculous

Now the app itself does indeed do what it said out to do. Despite it’s slow interface, it’s tolerable in my opinion. However, the issues I can’t look past is the scheduling of rides. When booked, sometimes the drivers come in WAY earlier than the expected time, to which itself is fine. My issue is the fact the app does not alert you when it comes in early. It only alerts you 10 minutes as opposed to 20 minutes early. Why can’t they let you know at both times, 10 or 20 minutes early? It really gets on my nerves, especially when the rides gets canceled because you didn’t show up within 7 minutes of them showing up. Also, the app should stay on to-date when all rides have been booked instead of “technical issues”. At the very least you’re able to book a ride by a day early, but still.

Despite the pre-existing negative reviews of this app, out of desperation I downloaded in hopes it would actually be good. However, it’s slow and certain interfaces are hard to navigate due to the poor performance. This app has genuine issues that can be easily solved with the proper revisions. Hopefully it gets better since it’s overall useful for many people like myself trying to navigate the transit system.

app is really slow not working properly

So mf slow

"Rated 0" This new app is super slow and also your ride would be never on time. Sometimes too early and you would be marked as "no show" at your booked time slot, sometimes they are late and you will end up missing your bus. And many of the times they wont even show up at the pickup spot and confirm your pick and try to "fool the system". Please improve your service and punctuality... worst service I've ever seen!!

I find i cant move the map in the app or click in anything. I have deleted and redownloaded the app numerous and still, no difference

App is working too slow. Always hangs in there.