DWP Rates

The app is a browser to their broken website which does not provide access to see bills consistently. It’s intermittent and not truly an app, offering partial general calculations and partly just a browser to their web based information. It’s archaic and not representative of how things should operate. I was unable to use the app to gain information about my usage, Access my billing note contact customer support. Worthless.

Three months I can not get into my personal account. I can not get through. I can't send a letter. This is a terrible app.

They have FINALLY FIXED the bill pay option. Now it works fine!

I changed my password 3 X and I cannot seem to long in every time I want to pay my bill. I have to use my desktop to pay. Also, I don’t get notifications for when my bill is due.

This could be a really simple app. La city dwp should partner with the library and other departments who have successful applications. Just saying. 😘

Garbage. Doesn’t open. Just like the utility, a rip-off even if it is free.

Nothing happens. I just get a pic of the bldg.

I have never been able to get into this app. It freezes and then crashes every time.

The app is very primitive, doesn’t look like they spent a lot of time or money trying to research what the end user’s needs are. I just wanted an easy app to pay my bill. It worked fine for that after two pop ups labeled “memory error” (or something to that effect) came up with no explanation. Either way I paid my bill through it as I would their website. Minus two stars for the weird errors and the lack of creativity and usefulness in other areas.

A lot of old reviews complain (understandably at the time) that you can't pay your bill. The first option now is bill pay, which has been available since the 9/26/16 update, so ignore those older reviews. Yes, otherwise this is basically an easier way to get into the web site. If you prefer using a browser on your phone, fine. I'd rather use this.