e-Teller

I use the app all the time. Very user friendly

I’ve been a member of Transcend for many years. They have the best customer service and awesome products, but their online app is just as great. It has everything you need to keep up to date with accounts. You can pay bills and even apply for a loan all from your phone. So easy to use.

Great app! Easy to use and same functionality as most larger Financial Institutions.

Bill pay stopped working about 3 months ago and is still out to this day. Bill pay is the most useful pet of the app and now it doesn’t work. If you only want to see your balance, this is the perfect app. If you’d like to have any type of banking features - RUN!

I can’t make car payments. I can see my balance and that’s about it. Even their system is picky with what web browser you use. I don’t recommend the app or the company.

Terrible app compared to some other financial institutions. Lots of options are lacking. Also, why are there adds popping up on this app, dont feel secure at all.

Wouldn’t it make sense to be able to pay your bill from the app???......LIKE EVERY OTHER COMPANY IN THE WORLD???

My old KY TELCO app worked great for years but quit working recently. I downloaded the newest version 5/26/20. The app seems to work ok but I am very disappointed that my account balance for each transaction is no longer part of the app. I used the balance feature to keep my checking, saving and Visa accounts balanced and accurate on a weekly basis. I can no longer use my phone app to do this. The only balance displayed is the current balance.

Sign in does not work, an’t log in

I can never get this app to work. Also - since Transcend took over I cannot get connection to Mint. I always have to go to web browser. It is so bad I can’t even get user and password entered before it just locks up. Maybe it’s iPhone XS issue since app is over 1 year old.