Earnnest

Any app that collects money and the only option to pay is Plaid where I have to put in my bank credentials and have them automatically institute a bank-to-bank xfer should be avoided at all cost. Literally any other method of payment would be preferable.

The app doesn’t work for me. I have to use my laptop

Same as others are reporting. Great when it works but presently it won’t send authentication code to proceed with login. At this point because it wouldn’t recognize the escrow holder that I always use the app.

iOS app constantly crashes with a token error Can’t even get it to work anymore deleting and reinstalling Support response time is terrible and came back with so many questions I felt like I was doing the diagnostic work for them When this worked it was a great help too bad there doesn’t seem to be any focus on the user experience

We use this frequently as a brokerage for earnest money deposits. Recently I’ve been experiencing problems with the app. I get errors and am forced to delete and reinstall. Hoping they can correct the bugs, because I prefer the app over the web based version for the convenience of being able to send a text with details directly from the app.

Customer support is close to non-existent. If you are unlucky enough to run into an issue at the payment processor level linking your bank account or verifying information, good luck getting anything transferred with Earnnest. User interface offers the barest minimum of functionality.

This whole service is utter garbage. Not only did they not verify my bank, but they didn’t tell me that they didn’t verify my banking so I had to run to my bank and bring a cashiers check to the title company at the last minute. What a waste of time and energy and emotion.

It took all of 5 minutes to set up foe me and my buyer! Payment made and automatically sent. Receipt emailed as well to provide proof to sellers side.

Easy, quick, and secure. Request goes to buyer. Buyer pays. No more paper checks