Eat The Frog Fitness

Just upgraded my phone and now the app quits when appearing to add the booking to my calendar. Hesitant to reach out to corporate since any issues with another one of their apps was less than ideal

Great app but when you try to add your workout booking to your calendar the app will crash. Please make the quick update!

Regular issues with classes showing as available to book, but in fact being full and returning error messages when trying to book them. Seems like this is a well known issue that my studio keeps reporting to corporate, but I feel it falls on deaf ears. Another issue with bookings: sometimes when I cancel wait list, instead of being deleted, it converts to a full booking. Booking multiple sessions is a time consuming process. Why do I have to go back several steps to book another session? Why not create a calendar view and show booked sessions in that view, rather than in a separate list that is very hard to make sense of unless you have a calendar in front of you to overlay it with? You may want to learn from F45. Used them before, and the app was far superior to this one.

Please hire a decent UX designer, lots of potential here. Devs should not be doing UX. Go to dribbble.com and search for “work out app” tons of great examples of great UX.

I am soooo tired of losing my workouts from the app “blanking out” or closing on its own before I have hit save. 🤬

Overall it’s a good app. One item of feedback for the developers is that it’s not clear in the Bookings section whether you’re in the class or still on waitlist. This requires the user to toggle back and forth between 2 areas of the app, or accidentally think they’re booked for a class in the bookings section but in reality you’re on waitlist.

Need to embed fitness assessment and reward points within the app instead of multiple links out. Also classes show on the ‘past’ tab even though the date is in the future. This leads one to think something has malfunctioned in the booking process. Ability to see workout stats immediately is great.

The user interface is user friendly and works. I would love the ability to link your accounts with others in the app (those you work out with). Also would like all of the features to be native in the app instead of opening a website in app for certain features.

You can't sync classes to your calendar, even though there is a button that says "sync calendar". There is also no option to unsubscribe from emails!!!!!

Great app, very easy to use and with all the information about my workouts and future classes just one tap away!