EC Pro

Huge reset password button at point of login gives a bad experience by showing enter email and a big button saving reset password.

Access on anything other than good WiFi is very poor. User interface is not intuitive or effective. Upgrade caused the app to stop working and when it now is working it has more glitches than before.

This was ok for the first time I used it and I thought what a great way to book lessons however I have uninstalled and reinstalled and restarted my phone etc but this app does not open past the main orange screen with two horses on. Really upsetting as we missed out on a competition because of this error as we could not book a space.

It’s been down for months even deleted and reinstalled but still not loading. Total rubbish

Will not open on my iPhone 15

It’s impossible to use because it’s so slow. It can’t be so difficult to make a decent booking app…

The app is constantly down at the moment! Also it isn’t very good for tailoring slots to customers. Basically if you can’t book well in advance, your slot gets taken by others. Also having to add and pay for another rider (daughter’s friend for a semi private) and faff with sorting money between you isn’t acceptable. ECPRO need to ensure that each person can pay individually.

Hi can you add the option to view by instructor and availability. Currently you have to click on a date then see if the instructor is available if not then return and start again. Not great experience

I love the app and how easy it makes to book lessons. An improvement: it would be amazing to add a feature that sync bookings with calendars!

Just tried to book a lesson for my daughter, one available slot left but for an hour already the app is down and not working; I will loose this available space slot. So disappointed…