eCapital Mobile App

You guys been doing terrible with this app! As a daily user who also happens to work on SDLC I can easily tell there are lots of issues with menu functions and the app overall. Many times when I want to cash my balances it shows 0.00 when I can actually see the already factored loads being purchased with receipts on email. We just want this work and also stop doing fixes on a week day when everyone is expected to be using this piece

This company is a complete scam they lie to you to sign you up making promises that are the complete opposite of what they say. They claim they have the least fees and come to find out they have many hidden. Bailey Ensor was our sin on guy was real responsive before he tricked us to signup and after signup called emailed him and haven’t heard from him since. They said we could cancel with no penalties before we fund our first load and when that time came to cancel they finally pushed through a load we were having trouble funding so they could lock us in. Now we’re stuck for a year unless we want to pay a percentage fee of a number they make up and then on top of that they have a paperwork fee just to release us after the year. They are hands down one of theee worst companies I’ve ever dealt with.

I’ve been working with ecapital almost 4 years, they got some South Indian folks on their collection team and they have no idea what they are doing. Sent my three loads to dispute without verification with debtor. Their invoices reached the broker accounting tram 2 months late! Ecapital need to take this seriously otherwise foreign backend team gonna ruin it for them.

The seller signed the contract on me kind of tricky. I didn’t know that I signed 12 months contract with them, now it’s been almost 9 months with them and they have a lot of hiding fees, reserve fee transferring fee and they’re not contacting with the third-party if they didn’t get paid by time they’re gonna cut off from your money, Once my contract is done I’m no longer with them.

Never open and always with issues.

It always something with the app crappy very crappy uploading images and other receipts wont work

Always crashing

Let’s me do everything from the road in my downtime. Way better than calling. I can see where my money is.

Go with OTR or any other factoring company these people are so horrible stay away do yourself a favor don’t do my mistake

The worst app ever. After every “update” they manage to get it worst than the previous version. Plus they increase the percentage per load without letting me know. Really poor customer service.