Cancelled mid air
Booked an airport transfer to take me and family back to Stoke from Bham (60 miles!) when I landed I picked up a rather worrying email informing me that me Airport Pickup had been cancelled! Why you may ask...well I had used PayPal as the payment method and they were clearly unaware that PayPal can take a few days to put the cleared funds over to them, which I know to be standard practice being a PayPal merchant user myself, these guys were not happy about this and wanted an alternative payment method, so they rang me...not shortly after making the...no an hour before I landed no less...WHEN I WAS STILL AIRBORNE!! To ask for an alternative method of course they couldn’t reach me and cancelled, leaving me and my family without a lift home, Uber are available but will now work our a little more expensive! AVOID if you want to make sure your booking isn’t cancelled whilst you’re in the air! Fuming!