El Paso Times

A paid subscriber, and the app constantly pops up ads like a scam site.

The new enewspaper not user friendly!! Where do I find other papers that before were easy to find and read. They have totally disappeared!!

What has happened? I cannot access the newspaper that I have subscribed to for the last 30 or so years?? You have not made my life easy.

Read it semi-regularly.

The new app is really bad.

I lost the app on my iPad so I went to restore it in the Apple App Store. The old app is gone the new one is awful. I can’t get the full page of the paper to fit the page it keeps bouncing to two pages or one page and index. I hate it. I’ve tried setting, nothing works. I want the old app back.

I am a paid subscriber and there’s no way to opt out of anything except alerts. In settings as well as the occasional tracking alerts, you cannot turn off any kind of data collection. It’s says “always” active with no way to disable if within the app. Even when reading stories it’s littered with ads. Not something a paying subscriber should have to go through.

I canceled this subscription in Apple in March 2023 and the subscription states it will be canceled March 2024. No refund is offered.

This app brings up a page to subscribe every time I use it, which is daily. Better apps do not do this. I am already signed in and have an active subscription.

I have a subscription, but every time I want to read an article, it invites me to subscribe. So I log out and close the app. Then I try signing back in and get the same thing. Ready to just delete the app. Not worth the hassle.