Elanga

Excellent and easy to use app that is quite intuitive

Recommended setting up your account first. Nathan Merritt was exceptional in helping me with customer support.

Do not waste your time. Somehow it said in use often, even it does not in use. Expensive. Why I cannot give them 0 star??

A disappointing user experience.. slow and clunky with actions required in awkward places and errors happen cause double handling.. avoid this app if you have a choice

ON ODWasting time and money($5 for each register) Trying to charge at Sunnybank and Sunnybank hills. Not only the app is confusing but also doesn’t connect at all.

DC charging won’t start. One AC charger worked but maxed out at 11kw. One shows as in use despite being empty, one won’t initialise charging. Super frustrating.

The signup procedure is general industry standard with email confirmation

Still waiting for reply after paying $5 admin fee and now still Waiting for them to verify the email. 😡😡😡

I initially had the same issue as the other person at Maleny but once I verified my email I could then login :) The app could make this clearer as it’s not obvious.

Stopped at rear of IGA Maleny needing charge. Impossible to set up app to charge. Takes $5 then refuses to allow charge to start. App and website don’t seem connected. Neither knows what other is doing. Result after 30 minutes and 2 accounts created costing $10 = NO CHARGE!!!! It shouldn’t be this hard ! Fix it ! Town is a hub for tourists and IGA should be commended for chargers being installed BUT They don’t work with this app / website