EMC Security

Why do I have to log in every time now!! ?

The apps never work right and they are constantly logging me out. The tablet I have stopped working and they said I have to pay another $160 for a new one. The doorbell camera also takes forever to load that by time it’s done processing the person is gone. Also wish it would record longer. If it wasn’t for the month rate I would switch.

Just really poor tools to find anything

App is simple to use with my setup. I love the price point and the simplicity of the keypad and the app but the only problem I have is a problem I truly hate and that is sometimes the app abruptly signs me out like I purposely did it myself. It also boils my blood when it omits my password which I can retrieve and then I can start reusing the biometrics or Face ID. This is very problematic for me especially when I’m entering my home during times where it’s very late. Otherwise the security service is fantastic because the authorities were notified quickly to a freakish false alarm at one time. I’ve had other more top of line subscriptions with a multi year contract but EMC Security otherwise is a sweet spot for me.

always glitching

Constant issues with app. App closes / crashes often. Now since last update cannot open app. Click app opens and closes. Did uninstall and reinstall. Still will not work. Supper frustrating. These issues have plagued for many years. Wish had other option.

Every time I go to change the alarm status on my phone the app glitches! Updates have not help.

Very sporadic resulting in having to manually arm/disarm alarm system more often than not. Therefore, totally useless when away from home.

This app is simple yet useful, I don’t know what changed but I can no longer arm or disarm my system from this app. I can only do this from the tablets I have in the house

App is awesome! Never have had an issue.