EN- Official Light Stick

Lightstick worked great on Self Mode before the concert and was easy to connect to Bluetooth. During the concert, connection was easy and stayed connected for the entire performance. Directly following the concert, the app can’t find the light stick on Self Mode and says Firmware isn’t up to date and also immediately disconnects from light stick when I finally DO get a connection (I’d say within 1 second of successfully connecting). The app FAQ says to update firmware through Self Mode but it can’t connect via self mode, so basically it’s a one-time-use app and light stick.

Hello! I’ve had this lightstick for a while now and I have a problem with the feature “Self Mode” and I can’t pair my lightstick to it 🤧, But everything else is fine 🩷

I love Enhypen because they always make me get my strength up and went they are down I will help them get through the tough times..😭💕And I like heeseung right now and Niki too at the same time…🥰😭and jungwon and Sunoo and Jake too

When I went to the world tour concert in Newark the light stick connected good but now that the concert is over it doesn’t connect and it says “light stick connection failed”. Its been getting annoying because now i can not use self mode because it won’t connect. While reading all the reviews on the app now I noticed it’s not the light stick that doesn’t work it’s the app that fails to work after one use.

I bought my light stick while at one of the Enhypen fate tour stops and it connected completely fine with the venue but now it will no longer connect to the app whatsoever. All it says is “light stick connection failed” and nothing I have done has fixed it. I have switched the batteries around and even deleted the app but nothing has worked. Other than that my light stick still works great it just won’t connect to the app. Also don’t forget to stream Orange Blood 11/17 🧡

I went the Newark day 2 fate tour and I don’t have trouble with self mode or connecting but when I went to put in my seating information it would say incorrect when I was in that seat.

I went to the enhypen concert on 10/10/23 and when i put it in concert mode it wouldn’t work and i bought the lightstick at the concert after a few tries it finally worked but it wont work in self mode at all whenever i try it says “ connection failed” 😣

Self mode works just fine, but after entering my seating information and connecting my lightstick to Bluetooth, it asks if the colors change on the screen. When I selected yes it just closes the app and makes me do it all over again. Pls fix for the Chicago concert 🙏🏽

i bought a lightstick for their concert soon and whenever it connects i always get a pop up that makes me “update” to version v1.6. it always reaches 100% and says it’s completed so the app automatically restarts but then this endless cycle of it telling me to update after connecting the lightstick just keeps happening. almost had me thinking my lightstick was just broken i hope it gets fixed soon😭

honestly my lightstick is not working and the app when I go into self mode It doesn’t let me connect and says lighstick not found when it’s right next to my phone so yeah no imma need to get a update on the app 🧍🏻‍♀️😭