Energy IQ

It takes to long to find how to order a gas bottle here should be a easier way or better signage.

I love love the free power shout ☺️ helps during winter for sure

Easy to use, cheers Team.

I love to be able to book free power hours through the app. However sometimes I don’t have the phone with me or I have a distraction and I don’t get to book. When I have remembered that I need to book the “booking period” has expired and I miss out. I think this is disingenuous on behalf of Genesis, my forgetfulness is your gain. Could you please give thought to enabling power booking retrospectively as far as to the beginning of that day? Thank you.

Great idea and very useful on a wet day like today for the cloths drier😊

Wonderful job always arrived on time

Very easy to use

Absolutely love power shout, and also love Genesis power, been with them for 12 years no problems happy to continue with them Gale Pickles

Terrible electrical service, the worst experience in terms of problem solving, they notify you a year later that the metre was measuring irregularly, it is supposed to be their job to make that not happen and then they send you an excessively high bill, without giving you a practical solution other than charging you your mistake !!!

We turned off electricity from 1/9/24 to 16/10/24 , hence there should not be any variable charges. But still there were. I emailed you guys about this in September as well but still we were charged.