E.ON Myline

I have spent almost 10 hours of my time calling these people. I have explained it to them so many times that the meter battery is low and needs changing. First they made me create an account even though I am on a pre payment meter. And then an appointment was made just for the engineer to turn up at 11pm without the right equipment to change the battery even after calling me on my mobile and asking me again what was the issue. They made me go to the shop to get a new gas card, I did get it and the problem is still there. CARD NOT ACCEPTED. BAT LOW. and right now it’s been 49 minutes only to try and get me another appointment. You try asking the customer service agent a question and they act as if they know what you are going to ask and give wrong answer. Very bad experience with these EON people.

Heavy and complicated

Chiar credeti ca pt folosirea aplicatiei trebuie ultima versiune de ios..?folosesc online pt ca sunt prea in varsta sa merg la sediul vostru dar sa imi cumpar alta tableta ma dau banii afara din casa?nici o stea nu meritati

NU PRIMESC NOTIFICARI sub nici o forma ! Am incercat toate variantele nimic nu functionzeaza. Aplicatia este stufoasa si deloc intuitiva sau eegonomica. Felicitari echipei IT.

O aplicație foarte greoaie și complet inutilă. Se încarcă greu, dă erori iar suportul clienti e o glumă proastă…

Fata de ceilalți competitori poți face o mulțime de lucruri online!! Recomand !

Pointless app. It used to work ok when I was sending meter readings but started not accepting passwords etc. when we got a smart meter fitted. I changed tariffs, reset password and reloaded app but still no use. Don’t bother, use the web.

Aplicația este simpla și pe întelesul tuturor părerea mea.

👍👍👍

This App is awful, even when I have “successfully reset my password istill says “wrong password” Enough to drive one mad.