EVcharge by TotalEnergies

Can’t add payment method, keep being logged out, QR code of the charging point doesn’t match the one on the map. Terrible terrible terrible experience

Impossible d’ajouter ma carte visa, j’ai un message de données incorrectes

L’appli demande en permanence de se reconnecter malgré que la case pour se souvenir du mot de passe et du nom d’utilisateur soit cochée. le clavier ne prend pas en charge le remplissage automatique des mots de passe. ni une identification par Face ID par exemple

Charging started with the app but stopping it, was not possible. Window with charging info and STOP button was not appearing. Had to call support department who stopped the charging and deconnected cable remotely

Not possible to start charge session. Support not working. Shameful product.

The app is unreliable. I have not been able to charge through the app once. Have tried on different phones. What’s worse is there is no support. The first time I had a problem I was offered a free 30 minute charge (which did not work). I spent over 1 hour on the helpline speaking to 4 different people and was finally referred to another service and told they would contact me by email. After 24 hours still no sign of life and no way to charge through the app.

Worse user experience I've had in a decade. Registration is stupid, reuses password generated by my password generator, even when they fit the requirement. Does not support Maestro, does not allow you to pay as a professional, stuck in a login loop after registration, pre charges 50€.

Très compliquée d’utilisation et le prestataire de paiement demande un acompte dr 49€ avant toute recharge !!! Bon courage