eyparent

Thank good the nursery is going back to Famly App from January!

iPad apps that don’t work in landscape shouldn’t be allowed!

Why there is not setting or “+” on the app as I can’t add/see daily diary and observations on the app

Doesn’t take you to the app when you receive an email notification from nursery. Takes you straight to the App Store. Little things matter but this developer apparently doesn’t care.

Great and easy to use!

I have a second gen iPhone SE and this app doesn’t work on my phone. The top bar runs off of the screen to the right side leaving me unable to use the menu button. The app also displays a loading circle infinitely on the main screen after logging in. Sometimes a second loading circle appears beneath it then disappears. I have uninstalled and reinstalled several times, restarted my phone, checked I have all the latest updates and what have you. It just doesn’t work. Since the app is essential for pretty much everything nursery-related, this is pretty dire.

Our nursery switched to this app 2 months ago. They’re now switching back to the old app, which arguably has less functionality, because this is just so poorly conceived. Mostly as it’s just not optimised for mobile phones which is baffling! It’s like using a web form from 1998!

Having transitioned to this from Famly, we’ve found it very difficult to use and the UI is poor. Such a shame our nursery has gone with EY

Our nursery provider must be penny pinching which is ludicrous considering how much we pay them Their previous provider was so much better than this one Messages are hard to read It's just really user unfriendly and I hate to go in and use it everyday Other parents have said the same to me The bad user experience makes me not want to open it to see pictures of my child Whereas I used to be excited

Our nursery has just changed to this app. Seems ok apart from when you click on comment or like it crashes no matter what. Quite frustrating. Still getting used to the other functions but feel it’s due an update.