FAMILIES | TalkingPoints

App support not working.

I can’t install it ,,,,everyday I’m trying but I can’t

I have really not enjoyed TalkingPoints. The schools switched from ClassDojo, which was way more user friendly. Talking Points is very overwhelming, especially when you have multiple kids at multiple schools. All of the messages are mixed together. I get announcements missed because of too many bus route updates or other things. It’s too much information on one screen and it doesn’t seem like there is a way to filter anything. It’s not an effective communication app in my opinion.

Its a great idea but theres a couple missing things that should be second nature for an app in 2024 plus bugs to work out. You cant properly crop a profile picture, i cant change my name, notifications arent working. I do like how it shows the classes for each child, i would like to see times if possible.

This app has worked maybe 5 times in the year I’ve had it. I can hardly ever get communication from teachers in real time because the app is always down. But then when I try to figure out what’s wrong, the site says there is no problem. It’s basically pointless to even have at this point.

Good to go. Not sure how it happened but change my phone number and then about 3 years later it kicked me out. Couple of exchanges with support (finally) and they were able to get my issue fixed!

my daughters school dont have a code so i cant use this app to talk to her teacher not a fan

The app is constantly not working and showing a blank screen saying there is no internet connection, which is not true as all of my other apps work perfectly. This hinders timely communication with the teachers and is really annoying. I just took a trip to the school to bring something for my child while it was not necessary - but the message did not reach me until too late.

Like other apps designed for communication, this app has slowly simply become a major distraction for me and other parents of my children’s schoolmates. I never consented to receiving messages by text. I opted out after having received them. But the app continues to allow them, and know I get them from all 3 of my kids’ teachers. There are probably 15 teaches that text me now, with no opt out instructions. I cannot find opt out instructions on the app. Given that most of the information I receive is not relevant, I know ignore them entirely because I don’t have time to filter all the information I receive.

Great idea but 90 percent of the time it doesn’t work. It constantly loads a page that says we will be back soon. When you select the site status link it always shows operational with no issues when clearly there is an issue as you cannot gain access to the site. Super frustrating as a parent when you cannot communicate with teachers or see their updates.