FamilyKeeper Parental Control

This is the most ridiculous app ever! After the free trial there is no way to cancel on your own. I realized the day I downloaded that it was not want I wanted for our son. I emailed several time throughout the week that I wanted to cancel and not be charged. This morning I woke up to a year subscription charge!! Absolutely ridiculous!

Got this app after talking to my daughter about the dangers out there. She liked knowing she has the added protection of mom keeping an eye on things so I can help her through them. I can track her GPS, restrict inappropriate apps, and get reports on concerning content she encounters so I can address it.

This application is not what it says it is. It does not give you the features it promises. I did the seven day trial. Once I signed up, it only gave me 3 days of trial. When I asked for cancellation, they didn’t get back to me for 5 days and even then they said I would not get a refund. Do yourself a favor and stay away.

We got out 10 year old daughter an iPhone for Christmas. I installed this app before giving her, her phone in hopes it would provide us with tracking and the tools needed to monitor her activity, it has fallen more than short. Location and usage updates are not in real time, I constantly receive messages that inappropriate content was blocked on her phone but it does not provide any specifics, I have yet to receive a notification that inappropriate words were identified in text messages as advertised, just that inappropriate content was blocked. The screen time usage is not accurate either. We allow her to have 4 hours of screen time a day, she has hit this based on the screen time tracker on iPhone but the app showed she had only used 30 minutes. For the price I do not fine this app useful or reliable.

I wrote to cancel 2 days into my free trial. I was charged the full year price and after many attempts have not received a refund. Such a joke. They make it so hard to cancel if the app is not for you. Hoping you’ll forget about the $60 charge. Avoid this app… there should be an option in the actual app to cancel your trial. Very disappointing. I’ll spread the word about this.

My teens have iphones and they have found ways around apple screen time restrictions so I was looking for a way to control which apps they have access to and for how long. I tried the 7-day trial and after spending time connecting one phone and setting up schedules and screen time I realized that I cannot control how long they use individual apps but only categories. Some he needs access to for school, some he needs unlimited access to because of ADHD calming techniques but since they fall under the entertainment category it becomes useless. I tried to reach out to support but it looks like it will be up to 3-days for them to get back to me. I also have to contact support to cancel my subscription as I cannot do it through the app.

Tried multiple ways to get this app to work on my kids phones following directions provided, googling further instruction and wrote in for help from the app and nothing. The restrictions that it would even let me set never worked and it wouldn’t even let me set most of them despite going into my kids phones and “allowing” or changing birthdays etc. Wasted so much time and energy, very frustrated.

I paid the $59.99 to get access to the location, text messages, website and was not able to see text messages. I do not recommend this expensive app to anyone. You do NOT get what you pay for.

Impossible to cancel! I have tried for 6 months bc it doesn’t do what I needed it to, and I don’t get responses and continue to get billed!!

It literally looks like it does NOTHING. Barely it gives you location- I don’t see any way to monitor or filter texts/calls/messaging on various apps like they said. I don’t see any way to monitor search or browser history. I tested the content filtering right away with innappropriate texts and web searches- received ZERO notifications, or blocking. I’ll be trying to get my money back- or calling my bank to let them know these are fraudulent charges!