fanSync WiFi

Installed new Fanimation Kute5 fan the other day. Installed this app to control fan with my iPhone. After multiple attempts I can’t connect to my 2.4 ghz network. Keeps timing out and will not connect. Wi-fi network is working with other devices and router is near. Unable to set up new fan to work with this app. Fortunately the included remote works perfectly.

Trying to use this app is a waste of time.

All this $$ for two Kute5 fans and this WiFi app is junk. Worse than junk.

Would a quality company not improve an app with such poor customer reviews?

I’ve had to make several support requests because my fan doesn’t connect to the app. We have fiber cable with a Wi-Fi mesh, so it’s not the internet. If the app is so bad, I don’t know why you don’t just improve it.

My fan included a 4 bulb light kit fixture. Even though I tried 2 different high quality brands of LED dimmable bulbs, the dimming function on the app only causes the lights to flicker. Very disappointing. Not explained in company literature/instruction. I am happy with the aesthetics of the fixture so I am not replacing it. Company website for Fanimation is inadequate in revealing light kit specs.

Definitely the worst IoT app I’ve had to used. Very frequently fails to connect. Bad interface. Bad options. Avoid.

This app just stopped working—when you open the app it never gets beyond the load screen. I’ve tried to open it in several iPhones to no luck. The smart fan is now just like a regular fan.

I connected the fan but it literally never works. Emailed support they were no help. Great fan, but why say it can have connectivity if it does not ever work.

Don't waste your money or time on Fanmation WIFI! The app is junk!!! If I hadn't already installed my new homes fans I'd take them back! Never again!