Fedhealth Member App

FedHealth, surely you can’t be happy with this this app, impossible to use

Absolutely terrible. This app is so bad it should be removed from the App Store

I have never ( since the app exists) been able to use it successfully! Do you have any indication how many successful app users you have, or is this just a fake to satisfy some Rule or Authority. Do you perhaps have a simplistic manual that instructs how to use the app. The same goes for the monthly statement. By the way I am not illiterate I happen to be a retired Attorney. ( my star rating is ONE only because there is no provision for a ZERO OR MINUS)

Does not allow you to enquire about claims or give a reason for rejection if there is a problem. The live chat does not work, you cannot copy text from claims to paste into anything else. Only thing that worked was moving money to wallet Go back to the drawing board. Before adding all the other rubbish make sure the basics work

I have had this app for months and I don’t recall logging on successfully even having changed my password. It turned out to be a useless app for me where it could’ve been very useful.

For most functions you are redirected to website….. App has zero purpose….

Every time it updates i have to reload all info and set id to access, really a bit ridiculous

I’m a new member. Useless not user friendly app Always has bugs, Always crashing and the chat is absolutely horrific and pathetic. Clearly nobody helps you on the chat as you stay number 300/400th in que

Please improve. Can’t be hunting for membership number everytime just for email hint

The most useless app I have ever seen! Once you have struggled through the login process, you faced with a useless app that seamlessly let you change your picture?! The is no useful functions in the app, you can't manage your vault/wallet, you can't submit a claim, you can't get pre-admissions. If you manage to get to an advanced function, you are diverted to a website to login again?? Really Fedhealth?? You are not a cheap medical aid and we the customer expect more from you for the price we pay! In the time we live in your app is suppose to give us all the functions related to your business, from managing your vault/wallet to submitting claims! Come now Fedhealth, time to wake up and get with the time. Maybe this the motivation to move to a different medical aid...