FF Mobile Account

I would give zero stars

I followed the instruction on uploading receipts and yet the app does not have the function it claims it does. Not very useful…

This app is saying I have two messages, but it's not showing me my messages. This app should have a place to easily add an EOB. Where is it?

Every time I try to log in, it tells me it cannot verify. I answer my security questions and still cannot get access to this app. I have to call and reset everything each time. A major hassle. Face recognition doesn’t work or give you the option even after you tell the app to use it when you sign up “again”.

It does not let me add more than one image when I try to submit a receipt

Would love to use the app I stead of having to fire up my computer unfortunately the app would not allow me to make a claim something about I don’t have an account attached (I do) so had to do it on the computer. Useless.

I downloaded the app, as I have claims to submit, and my flex spending card is currently being held hostage, as they need more information from my pcp. Typical of First Financial, they state that they have no record of my name or my employee number. I have a sizable amount of money taken out of my paycheck that say otherwise. I was hoping that the app would be a simpler way than playing phone tag with First Financial.

This is the easiest app on my phone! Submitting claims, checking balances, getting assistance with problems,...IMPRESSIVE! Thanks, guys!

This app is so great. I have used it to file a claim and it is super easy. I love the way it shows your details about what you have spent and what you have left to spend how much you have deposited. The charting is easy to read and very intuitive.

I am able to easily access the information that I am looking for. No glitches or issues to date.