Fiji Airways

Trying to purchase a seat upgrade and I can’t even save or update my contact details to check out. At least let me check out and save my seat and I can come back and save my contact details later.

Idk why this app even is up. It is terrible and doesn't even work.

Nothing loads just always says sorry this is taking longer than usual… pretty useless

The app is useless. You cannot check in (feature was not working as of August 2024), view tickets/boarding passes, or set up baggage drop. The airport has a completely empty line to drop bags - totally unused. Instead, there is a very long line with only two windows open for physical check in. The web based online features to check in and view boarding passes also did not work. The app for my $16 Amazon earbuds is way better. Lol

No flight updates, boarding reminders, gate changes, baggage tracking. Still a long way from becoming a true one world partner.

This app is not intuitive and is a weak afterthought.

This app is very limited in the scope of what it allows you to do and doesn’t even allow you to view itinerary details or a receipt for the ticket. It does tell you what email the confirmation was sent to, but that is weak and inferior compared to other airlines apps. Currently, I have 3 flights booked on Fiji Airways. For the 2 international tickets I received 2 emails each, one of which has just itinerary and the other has everything, but for the domestic ticket I only received an email with itinerary. I cannot see how much I paid for the ticket in any email or in the app. I either need to call them, or check multiple credit card accounts on line to find the charge. I have flown over 3 million miles and use the apps for many airlines. This one is good start but very weak by comparison. Hopefully they will continue to develop it to make it more useful and robust.

Nothing to review. App fails to load. A game of Tic Tac Toe on paper is more technologically advanced. Hey Fiji Airways, find a 4th grade student to set up your App.

Not sure if the creators/approvers of the app are fine with this. This should not have been approved. Simple and bare bones is ok to a point, but it has to work. Frankly, any star(s) above 2 stars has to be seen as suspicious. Very suspicious. Cannot book flights and cannot search for booked flights. That’s not bare bones, that’s useless….that is the core at least of what an airline app should do. Sigh!!

Worst app