First Class Car Limo

This app is kinda good, but have some old and lazy drivers. Some of this drivers don’t even care about someone’s time, watching videos and talking on the phone, not paying attention to the consumers opinion or request. They must improve this part.

I experienced latency issues.

Bad service in the Manhattan area always have to reroute a driver and inaccurate on the requested car waiting time I would not suggest requesting a car from this company if you are on a time limit of 45 minutes and less

This was by far the best taxi best service ever thank you from titanium father

I’ve been using first class for a while now , I’ve encountered drivers left and right trying to charge me something else other than the app shows me and extremely rude and unhelpful customer service but always was able to handle these instances. However today , I deleted the app. I ordered a car for work, the app states that the driver is 3 minutes away from my house. 20 minutes later he’s still not here and the app states that he’s 2 minutes away, I called customer service that tells me he’s around the corner . I WAITED AN ADDITIONAL FIVE MINUTES . And when the driver got here he randomly canceled and left , we didn’t even interact , he just made me wait and canceled and now I’m late to work. I called customer service who said they don’t know what’s going on and can’t do anything. This is a app you should use as a last resort, it will never replace Uber or Lyft or even Curb , it might be more pricey but it’s 100% reliable and the drivers don’t constantly try to steal from you. Many people have had these issues , look at the reviews, just go to other car services making sure it’s not their sub brands, they do not deserve our money if they don’t care to provide a good service.

Hola

My card was charged and the driver told me I had to pay in cash. He became extremely aggressive and even drove me to the police precinct. I tried explaining to him what was happening and even told him if there was a mixup I would fix it but he was rude and didn’t want to listen. Just kept telling me I was wasting his time and that his service always pays cash. In the end I gave him the cash and my card was still charged. I have used this app for several years and never had this problem. Definitely won’t be using this app again.

How does this app have a good rating? Lol don’t waste your time with this

When you call the base they are so rude

I Was Stranded And This App Helped Me As Fast As I Created An Account, Definitely 5 Stars