First Savings Mastercard

This is the worst app I have ever use trying to load my card for over an hour Just stops reload already exists but won’t load makes want to just close everything out if it will be this bad when try to make a payment

This was the Best app I ever dealt with. Thank you for simplicity. Easy Peasy

Easy to navigate, all the info you need is right there. Had zero problems with the year and a half I’ve been using it.

The app works well and easy to use, plus it shows important info in an organized manner.

Quick, and easy to use

As a person with A LOT of apps, this is a good app to use. Other apps you have to log in every time and the biometric log in doesnt always work, which from a customer experience standpoint, is a big no no and a turn off. The fact that I can get in everytime is a plus and serves the customer well. So thanks for that!! Love the app and makes it easy to get bills paid. ✅

So the card rate meh, the fees ok… but the fact if you pay with your bank account you get 1 time to do so a month or you are forced to call in pay over the phone with fees is ridiculous. The excuse is you might pay and there not be enough funds… then make the fee you charge on the phone the fee for not having funds. It’s a real huge inconvenience you are pretty much forced to carry a balance or go through the hassle. I have had plenty of credit cards and this is the first and hopefully only I have ever had this done on. There are better starter cards and this is at best a starter card.

Adequate app could enhance payment type to include debit card

As a developer myself for more than two decades, I can say that this application was truly developed with the end-user in mind. The application flows very nice, and is easy to use and navigate. The items that are displayed for your availability are the useful ones in the screen is not cluttered with a bunch of useless links. That said, it is still very powerful and if you need to go and dive deep into the weeds, the application gives you that ability as well. In closing, the application is a well written application.

I think it is beyond ridiculous since I am using an app and not having to come into a building before closing time that my payment is considered late on the day of at 6:00pm. I made a payment just mow and it post for tomorrow ! An app or online access many places that is their benefits so people have availability to pay on the day of if needed until it literaly is midnight the next day for it to post whenever you make it! I BET YOU TAKE OFF MY LATE FEE!!