First State Bank IL Mobile App

Not able to get it to work again

This app is fine when it works as far as a run of the mill banking app, but there are annoying bugs that don’t get fixed like receiving “this check has already been deposited” errors when using mobile deposit for checks that most certainly haven’t yet been deposited. Also when you hit “call us” in the app it apparently sends you to their one “IT specialist” as opposed to dialing your local branch.

App doesn’t work on IOS 16.4

The last 2-3 updates still have not added a function to add Zelle even though that’s how the website says to sign up

Where is the Zelle option in the app to set up can’t even figure it out online or in the app-says it’s there but it isn’t.

The banks website claims we can use zelle and even tells us how to set it up but when you go to find the option in the app and website that says Send Money With Zelle, the option isn’t even listed.

It would be greatly appreciated if you added a watch app.

Most of the time the face id deactives. now it is showing up that my device is jailbroken when i know it is not. Yes i am the ISO’s son if you are wondering. Not happy at all.

I used to have a bi weekly transfer set up for my Christmas account before the new system and now I don’t have that option Anymore

I would like to think a setting that is literally always active on my account should work when I open the app. Instead it requires me to re input my password to activate it making the Face ID useless. Maybe a small oversight for a feature they advertise.