FirstLight Mobile Banking

The app is so slow, it’s always giving an error message. This bank always hold my money hostage. It deserves no stars.

All I want to do is check my balance and logging in immediately throws me onto a webpage of the main site instead of the app itself. Hire better developers.

Thank you

See above…

Delays

Been with th been a member for over 20yeara

I II always get and log out with ease. to FL in early 2020. This has no reflection on the entire staff at FL but they do need to monitor the employees closer. Another part is that I scheduled appointments on two different phone occasions, only to receive texts up to one hour before my appointment, to only have no one call and meet telephonically with me. Was there a reply I needed to do to confirm my appointment? The automated text only said contact to reschedule, other than that, appointment was confirmed. Let’s fix this feature because I am happy with you all. Margie

I was promised new card by March 30, live chat on Apr 3, request never received. Call on Apr 5 spoke with Martha. Card finally received on Apr 7th. Truly frustrating and heartbreaking

Would love an option to send money.

When I try to make a check deposit with my camera it stays blurry and unable to take the photo .When i procede to restart the app it mentions about the service being unavailable so frustrating