Sync Solver - Fitbit to Health

I paid for this app to sync between by Fitbit Versa 2 & Apple Health but it’s not picking up all the steps each day? Needs sorting & why have you no support for errors on FAQ?

Paying for a monthly subscription in other apps for this sort of functionality is like buying a shirt and then paying a monthly fee to wear it. This app charges you for the shirt and it’s yours. It doesn’t run from a server, it doesn’t store your data anywhere, there is no cost whatsoever to the developer after it’s installed, so why would a subscription be required? I’m happy to pay 5 quid for a simple bit of functionality that works well and saves me time. Pay once and use THIS app, don’t pay £5 a month elsewhere to get your own data.

Have never written a review for an app before but the fact that I just lost all my steps from Fitbit because I used this app has made me furious, even worse that I paid for the app and will never use it again!!

I’ve no idea what this app does apart from cost money. It picks up almost no information from Fitbit and as they freely admit just exaggerates what it does pick up.

I would give it 5 stars if they synced the heart rate, but I just paid 4£ and realised the only data I care about is not being synced😬

Fitbit only lets you sync the previous month, you need to go to fitbit dashboard and export data then import data by a different app.

App didn’t work properly-can I get a refund?

Since there’s no dev feedback mechanism in there app I’ll add my request here and hope that someone reads it. Please can you move the ‘Logout’ link away from the top left corner of screen (a place that is universally / habitually reserved for the back button). There’s no reason why the logout button needs to be so prominent in this application.

That should have been made clear before I spent money to buy it

Purchased this app to import data from my Fitbit Aria scales into Health so that I could view the history in the Withings app. First sync went very quickly, but important historical data without the year, so thousands of data points just appeared on the current year. Fortunately I’ve been able to remove the data from the Health app, but it’s currently still showing in the Withings app - hopefully that’s just a caching issue.