FIXD OBD2 Scanner

They automatically sign you up for the paid app version and charge you $99 us 3 days after receiving the reader and if you don’t cancel it they will automatically charge you yearly!

Great idea, probably a great product, but I don’t know because after using it one flawlessly, I can’t find any information or even know if it’s worked the next time because I’m bombarded with attempts to by a subscription and it tells me did 5/6/7/8/9/10 scans but no problem. Engine lights on but it’s not telling me anything anymore. Scanned 6 times today and no clue f it’s working because it won’t show me a problem or tell me the last problem I had. Trying to be informed and safe with your car should not take cheap device and $200 subscription

Best tool ever, highly recommended, saved thousands of dollars so far, this is without a doubt, the best tool out here by a long shot.

C’est un objet super intéressant.

The actual FIXD reader is 4 stars, but this app is only 2. It’s basic features are not as good as other available apps and they have a more usable interface. The premium price is insanely high at $129.99 a year. That is just not good value as far as I am concerned.

Seems like they are a scam company.

These people do not conduct their business honestly, I bought their device for 19$, but in the end I paid 46.97$ is the first thing I did not like !!!! But it didn't end there, I waited for the device for 2 weeks and then when it finally arrived to me, the next day I started incomprehensible debits from my card in the amount of 99.99$, I don't understand why !!!?? I immediately blocked it because I did not sign up for anything and did not even download their application !!!! I wrote to support where they told me that it was a premium subscription, but where did it come from if I did not even use their device, I canceled the subscription following the instructions but the debit did not stop !!!!!!. And I had to write to them again in a rude way !!! And I really hope that there will be no more debits !!!

Scans and logs stopped recording history in January. Scans done in February are added to January history. Also I wish I could delete them.

Got it to scan my car and it showed the error code I had earlier seen when someone else scanned it. It also cleared it in less than a minute

In my experience this app is designed for Americans only. Some features are only available to Canadians through a third party for an extra fee which isn’t very fair and should have been made clear before the purchase of the sensor. No account is created to start, manage, and end subscriptions which causes a number of headaches. For example the free trial of the Premium subscription started at the time I purchased the sensor instead of being activated when I received the sensor and downloaded the app. So it had expired before I had sensor in hand. When I downloaded the app I couldn’t tell it I already had a free trial, I had to start a new one, which I think caused other problems later on. Customer service takes days to respond and don’t really seem to know what they’re doing. According to an email I received I should have been able to cancel my subscription in Apple but it was nowhere to be found. Not in Apple where the rest of my subscriptions are located and since there’s no account created there isn’t a place in the app to cancel a subscription. They were good about refunding the cost of the sensor and supposedly cancelled my subscription when I asked, but I’ve been waiting weeks for their computers to stop trying to charge my card for another month of the subscription. When I emailed customer service about it they just said my subscription was cancelled already. I recently received an automatic email saying my account has been overdue for a while and they haven’t been able to reach me (I have several emails and two service ticket numbers proving otherwise) and could I please click the link to update my payment info. Again, no option to choose to cancel the subscription. If this isn’t resolved soon, I’m going to have to cancel my card and start a new one which would be a huge inconvenience. This company feels like it’s not not keeping up with its growth and isn’t ready to sell to an international market yet, which is too bad because the sensor and app have many cool features and possibilities. But until they can deliver the same features to all their buyers maybe they should stick to a US only market, or offer a discounted subscription rate for those who can’t access the American-only features.