Flat Branch Servicing

Love that app

I do NOT recommend this company to anyone. They are very sketchy and cause nothing but issues. They will push your closing date back as well as mess up all of your paperwork causing you to have to wait for hours at the title company waiting on them to fix their mistakes.

Easy and quick enrollment with not one glitch encountered! Excellent App!

You cannot copy and paste payment info

This app WAS wonderful, but for months I haven’t been able to submit payments. I have to go through the hassle of the website. Such. A. Pain. Please fix it!

P

Flat Branch has one of the best mortgage application apps (and team) ever. And the payment app is not disappointing. The application process was as smooth as smooth can be. Simple but great. Great job!!!

Horrible & request mail updates received none! Received a phone call from a mortgage person who identified himself, but didn’t identify himself as working for Flat branch or what he wanted. I have the voicemail and a picture of it.

The payment system is garbage. There has been multiple months I’ve went to make payments on the due date and it’s impossible because they shut down everything the day of holidays and the days they deem holidays. Can’t pay on weekends either (ONLINE PAYMENTS lol)

The continues to crash every time I scroll. Please fix