Flex Touch

My agency is moving from GT computers to iPads. This necessitates the use of this app. In general, the app seems OK. However, if there is an address advisory on the scene to which you are responding, you can see that there is an advisory, but you cannot view the advisory.if there is a way to do so, it is not intuitive, and we haven’t found it. This constitutes a huge safety issue for responders.

Great app but only thing that shows up for me is units and other. I don’t have the tab for calls of any others.

This is a good tool for those that dont have access to a mobile computer. You can access almost everything through the app. Need to add call id numbers somewhere on the screen. Also add the ability to search call sheets not just incidents. Some agencies dont assign incident numbers to every call sheet.

I use this app every day for work and love it and the convenience and functionality. However, with the last update, if I look up an old call, the comments are all ran together like in a paragraph instead of each comment being on a new line. It makes it hard to disseminate the information in that format. Hope this can be looked into soon!

I guess with the latest update, the text for the call history when using the night theme has turned black. Previously text was a different color that was much easier to distinguish between the words and the background. For night shift it is better to use the night theme but the app is not as helpful if you can’t see what the call comments were. Overall a good app, glitches sometimes, but not bad.

Would be nice to be able to see the call information on the screen in my F-150.

You guys solved the unreadable font colors in dark theme a few versions ago. Sadly, the issue is back again with this recent version, leaving comments, case/call history, etc. illegible with darker fonts against the Dark Themed background.

A friend of mine has an android while I have an Apple iPhone 13 Pro Max. I noticed my friends Flex Touch would audibly notify him when he was attached to a call but the iPhone audible notification does not work, not even the visual notification. I have checked my settings and the notification settings for Flex Touch are turned on but still no luck. This needs to be fixed for Apple products.

Please fix your last update. There is scrolling issues which lag or log you out of the application. Going from a persons jacket (history) and trying to return to the home page it will lockup or the application will shut down.

Please update this app, keeps freezing on law incidents. I had zero problems before the update