FlexIt - Fitness

This has been a great service! Really enjoying the convenience and flexibility to book with different coaches at different times. Plus was great for prenatal!

This business is a scam. About a year after I signed up they “changed their terms of use” and randomly opted my account into monthly charges that I never agreed to. Just a dirty business practice from a shady company.

Years after I stop using this app, and months after closing my account, these crooks continue to charge my credit card. They have no place in the Apple Store, Apple needs to remove them as they are nothing but a predatory scam. As for you, looking for health and wellness, look anywhere else, as these are nothing but thieves.

Used to be good when I used it. My gym stopped providing FlexIt so I deleted the app. Months later I got charged randomly. My friend also got charged for no reason to when she also did not have the app. A couple months later she gets charged again. Don’t know what’s happening but do not download this app, your money won’t be safe.

I used this app once in 2020 to access a gym then never opened it again. Then I’m September 2023 it started charging me a $10 q month subscription fee which I never agreed to.

I used to use this app a lot when it first came out and it was amazing. But the last few times I have tried to use it when I got to the gyms they said they didn’t accept the app anymore, even though it was showing up on the app map that they were associated with the facility. The app even allowed me to make a reservation. It’s a long way to go through the city take a workout to the other side of town and then be told that the app isn’t accepted. You all need to update things asap. Very dissatisfied.

Hey there, FlexIt is perfect if you’re a bit of an introvert who wants a gym quality 1:1 training experience without all the frenetic energy. I found a trainer I work really well with. Nothing else I do or have done to stay in shape has been more helpful and enjoyable. The FlexIt team have consistently been very responsive and helpful. Lastly, I’ve been able to stay consistent with my workouts no matter what’s happening or where I go. From a campsite in Maine to the middle of an empty living room during a move, I kept workout out. Warmly, Rachel

Both my wife and I have been working with Kristen for several weeks now and have found her advice extremely helpful in meeting our transformation goals. The costs are extremely reasonable and you’ll never feel judged. Highly recommend!

Requires 30 days to cancel and is less than easy to cancel reoccurring payments. There is no ability to on the app or online. If you chat they cannot cancel there. You are stuck waiting for their customer service to email you and charge another month of services that are unusable. Better to avoid this app and company completely than being trapped with unusable sessions. They want you to give unused sessions to your friends so they’ll be scammed instead of you. The pause feature is also another way to rope you in for more charges. Looks like they are admitting in their response that this is difficult to cancel just like a traditional gym. Beware of the painful cancellation process and their passive aggressive reps who use buzzwords like wellness journey when they know they are just a gym scam.

Well, I make a practice of contacting a company’s supposed support before I sign up. I spent many hours trying to do that this morning and got nowhere. They were very eager to take all the possible personal information they could from me, which they can now sell. I was really excited about this all but if I can’t even ask a basic question of the company before buying, then I can’t imagine how bad it is after they have your money. P.S. The developer says they don’t see a chat. Maybe that is because no one answered my chat attempts? I don’t know why they aren’t seeing it, but I did attempt to chat with them. And forced personal data collection before I even sign up is not ok, no matter how “careful” you say you are.