F&P BAS Reading Record Apps

I used this app during the 2022-23 school year with no problems. I’m trying to set up my class for this school year and I can’t set the end date or select the grade. I’ve been trying for a few days now. I’ve uninstalled then reinstalled and still nothing. How can I get this app to work properly?

If I could give the app 0 stars I would. I purchased both the app and books to test my students. I have been using the app for years. My 12.9 IPad Pro was updated to iOS 13 last week. After being updated, only some of the information saved on my iPad is visible, I can no longer access some 18 tests I have done in the past month, can no longer assess additional students. I contacted support 2x by email, 5 days later, I get a generic email saying everything should be set. Next, I do their online chat and explain the situation. I am then told that it will be 2-3 weeks before the app is fixed, they have to wait for Apple, and they cant help me access any information on their app. My question is why didn’t they beta test this? Either fix it before it was a problem or let users know not to update to iOS 13 until they fixed this issue. They never did their job so now they have made my job harder by cutting off access to all of my data for up to 3 weeks. Best part was that the support person put some of the responsibility on me, telling me I should have emailed the docs (I didn’t know that my data would be unavailable) or I should have been an online data user (more money). Take responsibility for your mistake and help users who have paid you good money!

Must I purchase the BAS-1 for each student in order to assess my students using this app??

In-app purchases are unsupported with VPP we will not be using this app until a full paid version is available

I loved this at first. It worked great and saved so much paper. Then, they day I had for testing, I suddenly can't swipe in as a non ODMS user. I tried everything, even re downloading the app. Then, because I re downloaded it, I lost all the data I had. As far as I can tell, there is no way to access that data. Thank goodness I had written it elsewhere. Then I finally got it working and thought I was set. Here I am a few days later trying to enter in my data and I once again can't get to it! So incredibly frustrating, not at all worth the money I paid if it is not reliable. I would put zero stars if I could.

I love spending 20 minutes swiping trying to get the actually app to work as a non-member. Also don't buy the universal. You might as well use a piece of blank paper and a pen because it's the same thing but the pen and paper is faster

Every time I go to sync my data to the ODMS the app crashes, and I am not able to get to the data to print out running records.

I have used the paper and pencil version of F and P for years. I was very excited when an app was finally developed. Unfortunately I have been very disappointed with the product and the data management as a whole. The app will only work with the in app purchase of books. The customer service offered by the company is shockingly bad; calls aren't returned, long hold times, basic problems go unresolved. I hope things will improve but I am not optimistic.

The app is great overall, when it doesn't freeze on adding a student. Unfortunately this is a huge bug and for $15 a level - this is a HUGE drawback. Please fix!

The screen to add students to the class does not work...you cannot type anything!!!