FPI Management

This newest version of the app malfunctions often. I always have to resign in and/or update it. I prefer the older version from before this “improved” one. It never was a problem the entire 2.5 years that I used it. Annoyed even more now because management response on the issues I post in the app go ignored for much, much longer - and seems in line with the app being glitchy, overall giving FPI a bad look and feel.

The emergency # has been busy for over 2 hours.

Don’t get me wrong, the app itself is great, but how great can it be when it’s only ever used one way? Don’t bother writing messages to the office, because they don’t read or respond to them, EVER. You can put in an infinite amount of service requests and they won’t ever get to them. Waste of time and effort.

Amazing service as usual By Jorge.Thanks again.

I can’t see any of the messages I send to my property. I only see their responses. I need access to the messages I send due to a legal issue I’m dealing with. I’ve tried logging out and also deleting/re-downloading and neither have helped.

You can’t reach anyone for service. Hidden charges

As soon as I start up app it goes to a Page continue then northing can’t continue

App stuck on screen to hit continue, but continue is greyed out and wont open

Since this bldg has been bought by new buyers the maintenance crew is NONEXISTENT!!! I requested maintenance on a clogged, disgusting, smelly toilet and after 3 urgent maintenance rqsts and several tries later, on the 8th day we were able to unclog it ourselves. They actually shld have zero stars for review.

We moved here a month ago and love the apartment, spacious and modern, and the location is perfect. Jose and Deanna have been very helpful and responsive with some move- requests and they are very nice. As soon as the smoke issue clears we’ll start enjoying the amenities.