Freckled Poppy

I have been ordering things from FP over the past year. I also encouraged my friends to try JB on, bc that’s all the rage. I realize that NOTHING it’s full proof when shipping. I had several boxes open that were busted open, my UPS guy even came back after his run to see if a random item might be mine, it was. On three separate shipments the boxes either did not contain everything that the packing list said …and so on. I reached out to Custmer Service and I was told they would follow up with UPS and let me . Then informed me that once it left their warehouse, it’s on the carrier and the customer to work it out. NP, I reached out to UPS regarding status and UPS sent the credit to account (that should have gone to me, FP got it. I inquired once again to FP and was basically told like it or lump it what I ordered was no longer available, so a STORE CREDIT was given. I notice from time to time, they will give an item for sale (LV bag, GUCCI, vacuum cleaners, $ in back pockets. When I inquired about who won giveaways Alex informed me a very hateful tone change in body stance and she said “Tina that’s done in our warehouse, we do t list names and you need to go back to the FBP to see who posted about their winnings”. Ok NP I spent hours upon hours to see if anyone reported receiving $$ in pockets or the various other high end gifts posted. NOT A THING!! It’s that just a little off?? I mean if I will $5 at bingo it’s going to be a highlife of my years and noted on the Christmas card that goes out! It use to be Walmart that took advantage and eventually pushed the small “mom and pops” out. I see the EXACT thing happening with these BIGGER high end boutiques on line somehow, held to a lower standard a that of the smaller boutiques. I mean ladies even with lady mathing, you can’t say YOU GET A REFUND, and even though it was your money that we should refund to you, we are actually going to refund that amount in the form of a STORE CREDIT. Well FP, not this is going to mean a flying pig to you, but if you say your giving away something, how hard is it to say “congrats miss flippy” you just was given a credit for you purchase tonight. SIKE, you really just received a store credit bc research has proven that those with a store credit are more likely to come back to use store credit and even buy more than the credit due to “girl mathing” equation. urg“well I paid for my original order and I won a refund (which they keep using work “refund” but again, they get you

Freckled Poppy is the best clothing boutique out there. They are fun and inclusive. Lots of amazing brands. One the best customer service out there for any company. They answer questions in minutes to hours and have the response you needed vs other experiences at other boutiques where it’s 2 weeks of back and forth to get a bad out come. This has become the only boutique I follow and don’t bother with big corporate companies anymore.

I have no idea how this place has ratings as high as it does. The owner acts like a teenaged mean girl on the lives, making rude and belittling comments to anyone who dares to ask a question. I was stunned that a business owner would be so hateful to anyone, let alone potential customers. And their shipping- I placed three orders 12 days ago that still haven’t shipped. They tell me it’s due to a backlog from a big sale they had a month ago. Perhaps they should update the shipping info in their app that says 2-4 business days. Sounds more like people don’t want to work for this person and so they’re short-handed. I’ve also discovered LOTS of boutiques that are cheaper and have super quick shipping and nice owners and employees. I’ll be taking my business elsewhere in the future and I’ll be disputing with my credit card company if my orders aren’t shipped VERY soon. I won’t be spending another dime here!

This boutique’s shipping takes so long, so if you want something soon forget it. An in stock item takes a little over two weeks to get to you.

Been shopping with them for a few years and while I like the frequent live sales, they seem to be moving more toward straight sizing and away from curvy sizes. Wish they would share more a size inclusive range.

Freckled poppy has the largest inventory of Judy Blues. Many times they are the only place to carry a decent inventory of the popular jeans. They have numerous great sales and they stand behind their products! Their customer service has gone above and beyond for me.

I don’t recommend doing business with this boutique. They falsely advertise quite a bit. They advertised that everything on the website and app was 40% off on Friday July 26 2024 ( Poppy Day) and in the ad it read ( yes this means everything is 40% off ) but everything isn’t 40% off. So beware of purchasing from this boutique. I have been a long customer to this company and spent thousands of dollars with them and they just lost a loyal customer because of their false advertising. They would rather falsely advertise and try and take the little guys money than to keep a loyal customer. I contacted them about the issue and they chose to cancel my order and lose a customer. Also customer service is not good service. They don’t have a dedicated customer service team it’s just who ever gets the email first and reads it is who you deal with. I also have all of the proof to back this review. I just hate to see companies like this taking advantage of people who have to work hard for their money. They brag about all of the vacations they take through out the year and bragged about going to another country to see Taylor Swift in concert all on the the small guys money. So they are basically laughing in their customers faces. It’s very disgusting to hear them bragging. So please be aware if doing business with them.

I thought that I really liked them they are privileged people that have no understanding of being humble. They are mean to people on lives when they ask a question? I felt terrible for the person they were talking to. There is a lot of ugliness in life but when someone is profiting off of being ugly it makes it an unpleasant experience. I was on another live with a competitor and the first thing she did was shut the ugly down. I was like this is refreshing. Mean girls 2024 is a real thing

I tried to get into this “boutique “ which is Actually not what I’d consider a boutique when it’s grown to the size it is. Alex and Matty are BOTH Terrible humans. Alex and her mean girls pick on costumers during lives & on FB regularly if anyone dares to ask a question they don’t like or critique anything. Matty and her run a Terrible warehouse where they treat their employees like animals. Don’t believe me look them up on Glassdoor, indeed or Reddit has Plenty to prove these people do Not deserve Anyone’s money. They have so many scammy things they pull to make you keep their overpriced cheap in many cases bootleg clothing. Seriously I’ve never followed so much “fit advice” from anywhere else and ended up with over 9pairs jeans/shorts that fit or remind me of something you would get off of Temu. Guess what if their own fit advice is off and you received during any type of sale and or as credit you’re not getting to return and they’ll call it a final sale🙄 Seriously spend your money at one of them Thousands of Decent real boutiques that have Kind, Humane, Honest and customer service oriented non bully owners because this isn’t it. I bet when she runs out of foolish young girls she pays (some of the lucky ones from what I heard) and manipulates into behaving like brand ambassadors she’ll be out of business.

The owner, Alex, is a textbook narcissist. A combination of Fragile ego with “new money”. I was excited when I first started shopping with them but quickly realized what a train wreck this girl is. Her behavior will be her downfall. Too many other boutique options available to tolerate her berating, condescending, passive aggressive attitude. Just gross. 🤮