Freshslice

Very good quality pizza

Will not be ordering.

Every time I try to pay it returns an error message. What’s the point of having a App that does not work.

After I ordered I can’t find any way to track my delivery. It didn’t even give me an ETA or anything. Also the app itself is very clunky, slow and non user friendly. Fresh Slice is still my favourite pizza place but the app itself is disappointing.

They don’t tell you they have to find a door dash driver to deliver so you end up waiting and waiting

food is good and you can get it for cheap which is fantastic.

Once I place the order, I don't get an email confirmation and I cannot track my order, customer experience is ambiguous on the app. Would love to see where is my delivery guy to be ready to collect my food and not pick up the box from the ground outside.

Phone number update is not working. It sends a code via a text messages to confirm update, but the app does not provide the functionality to enter the code.

I bought a slice on an app promo and paid. Looked at my order and saw it automatically added a tip without asking me or my permission!!! SCAM I should report this to my credit card as I didn’t authorize the extra amount. The app is clunky and confusing and sends you in circles to use promos.

I wish they added a “past orders” because I would like to revisit the combos I made for custom pizzas and see which ones worked and didn’t. Otherwise this is a really good franchise, better than some classic pizza places.