Georgia Aquarium Explorer

App and the mobile website are the least user friendly I’ve ever used (I am gen z and technically literate). Can’t find the shopping cart but it doesn’t matter because your tickets didn’t save to the cart anyway. Cant edit user account information, frequently caught in a loop to buy tickets. 0/10

I bought a year pass 06/20024, installed app so everything would go smoothly. First off, it doesn’t stay logged in, when you do get logged in, it doesn’t even remember you have an annual pass. Found the barcode, had it scanned, still had to prove I had pass by showing my email. Brought family, couldn’t get the discount for them. Scanned my parking pass to get discount, it didn’t work but an attendant was able to give pass holder parking discount not with my barcode though. Hopefully it works next time because I can’t find the emai. I checked for an app update and there was none. This review is only for the app. The Aquarium animals & employees are awesome!

Works great when I download it but the moment I try to login to my account it just white screens and I can’t do anything else even after closing and reopening the app

Your app is not working. I’ve deleted and downloaded it. Turned my phone off and on. It just goes to a blank white screen. I have an iPhone 12 Pro.

The app worked earlier last year, but late last year started going white screen as soon as I log in. Can’t access anything, so I’ve decided to spend my membership money somewhere else and I won’t be renewing my membership.

I tried to register. It allows me to add all my information. However I click submit; nothing. Just frozen. Tired 4 times. I deleted this app. You’d think as much as it cost to visit this aquarium they would have a decent working app.

having the same issue others are reporting - i log into my account and i just see a blank white screen. tried deleting and redownloading and i tried logging in again it’s still doing the same thing. disappointed.

Bought residents pass. Downloaded app. It’s completely unusable on any phone. Have tried 2 different iPhones and a Samsung. You cannot select a time because a banner is in the way on iPhone and the edit time function isn’t even there on Samsung. Online doesn’t seem to work either.

reviews I can tell that’s the only one that had a problem so I don’t understand why they don’t fix this app. Every time I try to login under my account, the app freezes and then will no longer work even if I close it out and try to go back in. I just have a blank screen and then have to remove it and reinstall it. I’ve tried this four times.

I've been an annual pass holder for 3 years and never had a problem. The last 3 months I've been unable to login and always needed assistance. I wish this app would work!